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Wow! I can't believe child support and a
parenting schedule were included for this ultra-low price. Thanks DYS!
--Houston, TX
In a word--fantastic! Didn't need the attorney assistance but loved the option.
Great service!
--Los Angeles, CA
The simplified divorce was really simple. Just followed the step-by-step instructions--now I'm free!
--Tampa Bay, FL |
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| DivorcesYourself.com
Policies |
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At
DivorcesYourself.com, we zealously guard your
privacy. Your information is never shared with
others. When you file your divorce pleadings,
the information contained within your pleadings
becomes a matter of public record; however, if
you decide not to file your pleadings for some
reason, the information you submitted to DivorcesYourself.com
remains confidential. Your financial information
is protected via ultra-secure SSL technology. |
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DivorcesYourself.com
combines cutting-edge technology with good old-fashioned
service! Our services operate with full server
redundancy. This set-up is completely transparent
and eliminates any single point of failure; ergo,
two servers must go down at the same time before
DivorcesYourself.com services will be interrupted.
Sound Legal Solutions, LLC developed
DivorcesYourself.com using the latest technology.
Our system provides a
fully customizable platform. The result is far
superior customer service because our materials
and processes are constantly updatable by in-house
attorneys and support staff.
Notwithstanding our extremely high
reliability, the system may become temporarily
unavailable during maintenance periods or due to
factors beyond our control. In the
unlikely event that the system is wholly or
partially unavailable, the customer's sole
recourse shall be cost-free extension of the
customer's subscription period for a period of
time equal to the period of temporary
non-availability.
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Services in some States may
be provided by Affiliates.
DivorcesYourself.com makes no warranty
regarding products or services provided by
Affiliates. All administrative, billing,
customer service, and support services
advertised by Affiliates are the sole
responsibility of Affiliates. Customers
are encouraged to review Affiliates' policies,
terms, and conditions before purchasing the
product or service of an Affiliate. |
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While submitting your information may take
only 10 to 20 minutes, it is important you
complete the process and download your
materials and instructions within 30 days of
your subscription. Your account will
automatically expire 30 days after you
subscribe.
If desired, you may reactivate your account
without loss of data for up to one year from
your initial subscription date. This
feature is especially beneficial to couples
who want to delay proceedings or need to
update paperwork. A $99.00 fee
is charged to reactivate an account.
Your subscription affords
you access to our program for 30 days.
Provision of a unique user identification
and password permitting access to our system
for 30 days fully satisfies our obligation
to any customer who subscribes to our
Preferred Service level. |
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We provide you many
valuable services beyond simple preparation of
custom-completed divorce paperwork.
Access to your interactive account, help and
explanations, customer service, and
round-the-clock support are some of the
valuable services you receive with your
account subscription. In addition to
immediate receipt of your custom-completed
materials, by changing your responses to
interactive questions, you are able to edit
your materials, review different outcomes, and
thereby use your account as an educational
tool for your divorce and the divorce process
in general. |
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At
DivorcesYourself.com, our customer satisfaction rate is extremely
high. Simply put, we deliver what we promise.
Nonetheless, if you are unsatisfied with
our services, a Customer Service representative
will work with you to set matters right
within the constraints set out in our
policies, terms, and conditions clearly
posted on our site.
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Using
DivorcesYourself.com's Preferred Service
Level is like having your materials prepared
by a divorce attorney because all of our
processes were developed and are supervised
by experienced divorce attorneys.
Conditioned upon the accuracy and
appropriateness of the information you
provide, we guarantee
that every customer's customized materials we provide will be accepted by the court.
If one of the pleadings we prepare is not
accepted for any reason attributed to
DivorcesYourself.com, we
will personally contact you to address and correct the
situation. Thereafter, if the pleading is
still not accepted after resubmission to
the court, we will offer you a
limited refund of funds paid (minus a
$25.00 administrative fee) pursuant to
the claims process set out below. You keep all the
materials previously provided for free--no
questions asked! |
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Because our service is Internet based, you
are granted access to our system immediately
upon purchase of our services.
Thereafter, the full benefit of our services
can be obtained within less than 30 minutes
of an initial purchase. Consequently,
due to the
high propensity for fraudulent refund
and/or cancellation requests, we do not offer refunds for any
reason other than as described in our
"Refund & Cancellation Policy", "Money Back Guarantee" and
"Claims Process". Services
may not be cancelled once you access your
account. Notwithstanding
this policy, a Customer Service
representative will work to resolve a bona fide problem, if any, in accordance with
our Customer Satisfaction Pledge.
ONCE YOU ACCESS YOUR ACCOUNT,
ABSOLUTELY
NO REFUND IS AVAILABLE: 1) SHOULD YOU DECIDE
NOT TO PURSUE A DIVORCE; AND/OR, 2)
BECAUSE YOU ELECT TO NOT USE OUR SERVICES;
AND/OR 3) BECAUSE YOU ALLEGE YOU PURCHASED
THE WRONG ACCOUNT (IT IS SOLELY YOUR
RESPONSIBILITY TO SELECT THE CORRECT PACKAGE
FOR YOUR CIRCUMSTANCES).
ONCE YOU ACCESS YOUR ACCOUNT, NO REFUND OR
EXCHANGE IS AVAILABLE UNLESS WE ARE UNABLE
TO CURE A PROVEN DEFECT IN YOUR MATERIALS
CAUSED BY US. IT IS EXTREMELY UNLIKELY
THAT WE WILL BE UNABLE TO CURE ANY ALLEGED
DEFECT. THEREFORE, DO NOT PURCHASE OUR
SERVICES IF YOU ARE UNCERTAIN ABOUT USING
THEM OR IF YOU ARE AMBIVALENT ABOUT BECOMING
DIVORCED.
If you establish an
account but never access your account during
your subscription; then, upon application your purchase
amount will be refunded minus $65.00 for our
services rendered to establish your account,
reserve system storage and bandwidth for
your use, make Customer Service and Support
Center personnel available for you, and to monitor
your account on an hourly basis.
Retention of the above fee will not be
waived for any reason including because you
allege you “forgot” your password or claim
your password does not work. (Immediately upon
establishment of your account, your unique
login combination is displayed in your
browser. Customer Service and Support
personnel are available to assist you if you
have trouble accessing your account. Additionally, you can retrieve a
forgotten password combination at any time.) If you do not intend to use your
account; do not establish an account. Once
you establish an account, we begin working
on your behalf whether or not you access
your account. |
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In the unlikely event that your materials
are not accepted by the Court for a reason
attributed to DivorcesYourself.com, please
promptly e-mail notice of your claim together
with proof of filing of your DivorcesYourself.com paperwork; and, all
documentation regarding rejection, including
each and every reason advanced by the
Clerk/Court for rejection of your documents
to
Claims@DivorcesYourself.com. No
claim can be processed without verifiable
proof of filing and rejection.
Please note that legal forms change
frequently. DivorcesYourself.com is
not responsible for untimely filing of your
materials. THEREFORE NO REFUNDS ARE
AVAILABLE FOR CLAIMS RECEIVED MORE THAN
NINETY (90) DAYS FOLLOWING EXPIRATION OF
YOUR ACCOUNT. |
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In exchange for use of these services,
Customer agrees the Claims Process set out
above shall be the principal dispute
resolution process regarding this service.
Once the Customer accesses an account,
customer agrees to first attempt to resolve
any and all disputes via the Claims Process
set out above. Customer specifically
agrees that customer shall NOT initiate a
"chargeback" or otherwise dispute the
transaction underlying our services with a
credit card issuer until customer exhausts
the Claims Process above. The Claims
Process shall be deemed exhausted when we
render a final determination on your claim;
or, sixty (60) days after our receipt of
your fully documented claim, whichever
occurs first. Customer's initiation of
a "chargeback" in violation of this
agreement voids all warranties herein and
releases us from any and all responsibility
to attempt to cure any alleged defect.
The above provisions do not preclude the use
of a chargeback in a case of genuine
fraudulent use of a credit card or where a
customer establishes but does not access an
account. |
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Upon
completion of your online questionnaire, your
custom-completed paperwork and step-by-step
instructions are instantly returned to you via
your web browser. We do not print your
materials for you or deliver them to you by
e-mail. We do not correct grammar,
punctuation, or spelling errors or otherwise
proofread your materials. You must share your
materials with your spouse. We do not
interact with your spouse. You must transmit
your signed pleadings to your local court and
interact with your local court. We do not
interact with your local court for you. No
court currently accepts electronic family law
filings; ergo, most people either hand-carry
or mail materials to the court. You must pay
your court filing fees, if any, or obtain a
waiver of fees. We do not pay your filing
fees for you nor do we become involved in the
“waiver of fees” process. You must attend all
hearings, seminars, and or classes mandated by
your local court. Use of our services does
not waive any mandated court process--only a
judge can waive mandatory court processes.
Some courts require additional local materials
such as Case Cover Sheets or Vital Statistics
forms. These materials are generally available
at the Clerk's counter and are not included
with your account. |
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A customer should have a
reasonable ability to read and write in
English before using this service.
Capitalization, punctuation, and grammar
matter. A customer should expect to
review his or her custom-completed materials
in detail to ensure these materials accurately
carry-out a customer's intent. Persons
who believe that input of credit card data
will cause a completed divorce to pop out do
not have realistic expectations of this
service or the divorce process in general.
Customers should expect to use some reasonable
amount of diligence, effort, and common sense
in addition to our services in order to
successfully complete the divorce process. |
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Unless you purchase a Premium or
Premium-Plus Service Level,
DivorcesYourself.com will not and does not
provide legal advice. Use of our
Preferred Service Level may provide general
legal information and/or statements of
general law. However, it is extremely
improbable that all law or information
applicable to your situation is provided. DivorcesYourself.com's
Preferred Service Level is not a substitute
for the advice of an attorney.
All legal advice, if any, provided consequent
to a Premium or Premium-Plus Service Level
subscription is provided independently by
licensed and experienced domestic relations
attorneys with no record of public discipline.
As such, all legal advice is the sole
responsibility of the attorney who provided
the advice. DivorcesYourself.com makes
no warranty regarding the quality or accuracy
of any legal advice provided. Customers
with complaints regarding advice provided by
an attorney must address such complaints
directly with the attorney or his or her Law
Firm or an appropriate State regulatory
agency. |
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Legal proceedings can involve significant
risk. Use of this service is
voluntary. The customer acknowledges
and agrees that liability of Sound Legal
Solutions, LLC, and DivorcesYourself.com,
and their directors, officers, owners,
mangers, attorneys, employees, and/or
agents, for any consequence of the
customer's use of this service, whether
known or unknown or foreseen or unforeseen
is expressly limited to refund of the
purchase price of the service in accordance
with the Money Back Guarantee and Claims
Process set out above. Any and all
litigation regarding use of our services
shall be commenced and conducted exclusively
in San Luis Obispo County, California.
Each party consents to jurisdiction in this forum.
Each party agrees to resolve any litigated
dispute via binding arbitration. Each
party shall pay his or her costs of
litigation and/or arbitration including
attorney fees, if any. Customer's use
of this service is expressly conditioned
upon this limitation of liability, choice of
forum, and alternate dispute resolution
election. |
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DivorcesYourself.com provides a unique
service. By answering simple
questions, you can instantly complete,
download, print, and file your
custom-completed divorce materials with the
assistance of simple, step-by-step
instructions.
Our Preferred Service Level is not a
substitute for an attorney. As with
any legal matter, it is always possible to
input incorrect information which could
effect the outcome of your case in court. DivorcesYourself.com is not responsible for
the information you input. If after
using our service, you are uncertain
regarding the impact of any decision you
made or the effect of any information you
inputted, you are encouraged to consult with
an attorney before filing your materials.
Notwithstanding the above,
DivorcesYourself.com is designed to provide
everything you need to complete an uncontested
divorce.
Helping You Help Yourself ~
DivorcesYourself.com ~ Untie the Knot!
Cutting-Edge Technology ~ Old Fashioned
Service!
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